Sale Support

Roles & Responsibilities

Company Overview

Hyper Communications Pte Ltd is a technology solutions provider that focuses on providing holistic communication services to customers in Singapore. We specialize in high-value industrial and communication equipment, system integration, and turnkey product management. Our business communication solutions include offerings from market-leading unified telecommunication systems such as Sangoma, Alcatel-lucent, Panasonic, EPOS, Fonestar , i-Pro and Singtel. Hypercom provides enterprise solutions that are tailored to meet unique requirements and improve productivity and team efficiency.

Job Summary

You will engage with customers by making outbound calls to potential clients and following up on leads. You will support sales operations by managing documentation and maintaining relationships with existing and prospective customers. You will propose telecommunication solutions and assist customers with application procedures while delivering a positive customer experience.

Responsibilities

• Make outbound calls to potential customers to generate and follow up on sales leads
• Communicate clearly with customers to understand their needs and propose appropriate telecommunication solutions
• Manage sales documentation accurately and ensure timely follow-up with existing and new customers
• Assist customers in completing application procedures for telecommunication products and services
• Deliver excellent customer service to enhance customer satisfaction and experience
• Collaborate effectively with team members to achieve sales targets and contribute to team success
• Participate in training sessions to improve product knowledge and sales skills

Preferred competencies and qualifications

• Demonstrate strong interpersonal skills to work well within a team environment
• Exhibit clear and effective communication skills to engage customers and colleagues

Tell employers what skills you have

Lead Generation
Strategic Planning
Sales Support
Sales Management
Problem Solving
Cold Calling
Sales Process
Outbound Calling
B2B
Time Management
Team Player
Customer Communication
Customer Service Excellence
Business Development
Sourcing