SUPERVISOR

Roles & Responsibilities

We are looking for a friendly and organized Customer Service Clerk to join our team. In this role, you will handle customer inquiries, process orders, and provide timely support to ensure a positive customer experience.

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Key Responsibilities

· Respond to customer questions via phone, email, and online chat

· Process orders, returns, and exchanges accurately

· Maintain and update customer records in the system

· Resolve complaints or escalate complex issues to the supervisor

· Provide product/service information and pricing details

· Assist with basic paperwork and data entry tasks

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Requirements

· High school diploma or above

· Basic computer skills (MS Office, email, and data entry)

· Good verbal and written communication skills in English (and local language, if applicable)

· Patient, detail-minded, and service-oriented

· Ability to work in a team and handle multiple tasks

· Prior customer service experience is a plus but not required

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What We Offer

· Competitive salary

· Paid training and career development opportunities

· Friendly and supportive work environment
4 off days monthly, rest days depend on schedule

Competitive salary 3k-5K

Positive and nurturing working environment

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year relevant working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services and related experience

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Tell employers what skills you have

Written and Verbal Communication Abilities
Issue Escalation
Microsoft Office
Detail Oriented
paperwork duties
Qualification Process
Order Processing
Product Information
Exchange Systems
Multitasking
Basic It Skills
responding to customer inquiries
Email
updating customer records
Customer Service
Resolve Complaints