Roles & Responsibilities
- Monitor, maintain, and optimize a wide range of systems and infrastructure to ensure peak performance and availability.
- Act as the single point of contact for customers, coordinating seamlessly with internal teams to deliver fast, high-quality resolutions within SLAs.
- Lead incident and problem management end-to-end — from first alert to root cause analysis and permanent fix.
- Manage change, configuration, and implementation tasks across supported systems and products with precision and care.
- Conduct proactive and preventive maintenance.
- Work alongside senior engineers, manage local vendors, and support end-users during critical service cutovers.
- Use your scripting skills in BASH, Python, and PERL to streamline operations and eliminate repetitive work.
Requirements:
- Diploma or Bachelor's Degree in Computer Science, Electronic Engineering, Telecommunications, or equivalent
- At least 3 years of hands-on IT infrastructure experience
- Strong working knowledge of RHEL and VMware environments
- Experience with Incident, Problem, and Change Management (ITIL)
- Scripting proficiency in BASH and/or Python
- ITIL Foundation v3 Certification is a plus
- Unix/Linux and VMware Certifications is a plus
Good to Have:
- Experience with IBM MQ and enterprise middleware
- Familiarity with security tools such as QRadar, Nessus, or McAfee ePO
- Hands-on exposure to storage and backup platforms (DELL EMC, Veritas)
- Experience participating in DC failover testing
- Java debugging experience
To apply, please visit www.gmprecruit.com and search for Job Reference: L3XW6W3W
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
Tell employers what skills you have
Problem and Incident Management
ITIL v3 Foundations Certified
Electronics Engineering
Computer Engineering
Change Management
VMware
infrastructure consultancy
Bash
Computer Science
RHEL
IT knowledge
Python
VMware Certified Professional
Telecommunications
Incident & Problem
Environment