Infrastructure Support Analyst (JD#11302)

Roles & Responsibilities

Job Summary

Looking for an Infrastructure Support Engineer with expertise in cloud-based Windows/Linux server administration, IT infrastructure support, incident management, and security compliance. Strong background in system maintenance, capacity planning, infrastructure upgrades, and ensuring high availability of business-critical systems.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science, or a related field;
• Must have 6 years of experience in IT infrastructure support and maintenance;
• Must have 3 years of experience managing Microsoft Windows and/or Red Hat Linux servers in a cloud environment;
• Strong knowledge of server, database, network, and cybersecurity best practices;
• Must have hands-on experience with AWS cloud services;
• Experience in incident management, service recovery, and escalation handling;
• Experience in infrastructure/database capacity planning, system upgrades, and lifecycle management;
• Familiarity with security reviews, audits, compliance, and disaster recovery planning;
• Ability to support infrastructure projects, technology evaluations, and continuous improvement initiatives.

Desired Skill-set

• Strong enterprise infrastructure operations, governance, and IT service management experience;
• Exposure to security, IAM, audits, disaster recovery, and project/vendor management.

Responsibilities

• Manage and maintain cloud-based Windows/Linux infrastructure, ensuring availability, performance, and security;
• Oversee IT operations, service management processes, incident resolution, and vendor/service provider governance;
• Conduct security reviews, audits, capacity planning, system upgrades, backup/recovery, and disaster recovery activities;
• Support infrastructure projects, technology improvements, and ensure compliance with organizational policies and standards.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Tell employers what skills you have

IT Operations Management
Security Assessments
AWS
Auditing
Disaster Recovery Plans
Backup & Recovery
Cloud Infrastructure
Availability Management
Standards Compliance
System Performance
System Upgrade
Service Management processes
Capacity Planning
Incident Handling
Technology Upgrades
Infrastructure Support