Operations Manager

Roles & Responsibilities

1. Procurement & Sourcing

• Identify, evaluate, and select suppliers for medical and non-medical supplies (e.g., medications, PPE, food, cleaning supplies, equipment).

• Negotiate contracts, pricing, and terms with vendors.

• Ensure continuous supply of critical items without shortages.

2. Inventory Management

• Oversee inventory levels to prevent overstocking or stockouts.

• Implement inventory control systems and regular audits.

• Coordinate with nursing and operations teams to forecast demand.

3. Vendor Management

• Maintain strong relationships with suppliers and service providers.

• Monitor vendor performance (quality, delivery, pricing).

• Resolve issues related to delays, quality concerns, or discrepancies.

4. Compliance & Quality Assurance

• Ensure all purchases comply with healthcare regulations and standards.

• Verify that medical supplies meet safety and regulatory requirements.

• Maintain proper documentation for audits and inspections.

5. Budget & Cost Control

• Develop and manage procurement budgets.

• Identify cost-saving opportunities without compromising quality of care.

• Track spending and prepare procurement reports.

6. Coordination & Communication

• Work closely with nursing staff, finance, and administration.

• Align procurement activities with patient care needs and operational priorities.

• Support emergency procurement during critical situations (e.g., outbreaks).

7. Front Office & Transport

• Oversee the Front Office function, such as call inquiries and visitor management.

• Ensure staff in the operation teams are trained and competent.

• Work with Centralised Transport Services (CTS) to ensure residents’ transport needs for medical appointments are met.

• Work with CTS to ensure that transport resources are efficiently used.

• Maintain a record of transport requests and communicate with CTS for the fulfillment of these requests.

Others

• · Take on special project e.g., Contract Management, Special Business Development, Procurement

• · Undertake any other responsibilities as directed by Management of the Company

Requirement

Qualification

• · Bachelor Degree/Diploma in related discipline

Experience

• · At least 8 years of relevant work experience

Leadership, Functional Competencies, Professional License

• Communication and relationship management skills

• Leadership skills

Tell employers what skills you have

Leadership
Microsoft Office
Microsoft Excel
Change Management
Interpersonal Skills
scientific discipline
Operations Management
Project Management
Banking
Team Player
Customer Service
Able To Work Independently