Student Management Officer (Jurong West)

Roles & Responsibilities

About SELF
SELF (www.self.sg) is a social enterprise that empowers individuals to thrive in their personal and professional lives. We design and deliver transformative learning experiences that build self-awareness, confidence, and resilience. Through our programmes, we empower individuals to be a champion of their lives.

Role Overview
We are looking for a reliable and level-headed Student Management Officer to join our team supporting MOE schools with day-to-day student discipline and behavioural support. The role involves working closely with a school's Student Management Team to maintain a safe, orderly school environment — from daily discipline duties to case management and investigative support for at-risk students.

Read more about SELF's school programmes: https://www.self.sg/school-programmes

Key Responsibilities

• Support the school's Student Management Team in the day-to-day management of student discipline (latecomer detention, in-house suspension, pull-out programmes).
• Patrol school premises — canteen, courts, field, classroom blocks — during recess, lunch, and CCA periods to ensure orderliness.
• Provide direct supervision and case management for students identified as at-risk, including one-on-one engagement and progress tracking.
• Conduct investigations into student incidents, obtain statements, and prepare clear written reports for the school's Student Management KPs.
• Maintain accurate case notes, disciplinary records, and attendance data; support administrative record-keeping tied to student management.
• Participate in Case Management Meetings and communicate outcomes to relevant school staff, students, and parents where needed.

Who We're Looking For
We are not just looking for admin support — we want someone who is calm under pressure, fair, and genuinely invested in student welfare, not just enforcing rules. You are:

• Comfortable holding boundaries with students while treating them with respect and fairness.
• Organised and detail-oriented, especially when it comes to case notes and incident reports.
• A clear communicator who can work well with school staff, students, and parents.
• Open to working within a structured school routine and a purpose-driven team.

Requirements

• Minimum 'N' or 'O' Level pass (or equivalent); a Diploma is an advantage for some placements.
• Prior experience working with teenagers or in a school/discipline/case-management context preferred, but not mandatory.
• Proficient in Microsoft Office (especially Word and Excel) for case documentation.
• Good communication and interpersonal skills; able to work independently with minimal supervision.
• MOE instructor registration preferred for most placements.
• Must be a Singapore Citizen or Permanent Resident.

If you are eager to be part of a purpose-driven team and want to grow the business together while sharing in its success, we'd love to hear from you!

Job Type: Part-time / Full-time
Pay:

• Part-time: $15.00 - $18.00 per hour
• Full-time: $2,000.00 – $3,000.00 per month

License/Certification:

• MOE Instructor Registration (preferred)

Work Location: In person

Tell employers what skills you have

Develop routines
Communication
Microsoft Office
Detail Oriented
Classroom Management
Maintain Discipline
Relationship Management
Student Conduct
Attention to Detail
Student Leadership
Case Management
Able To Work Independently