Clinic Assistant
Roles & Responsibilities
Roles & Responsibilities
Pre-requisites: -
· Excellent customer service, communication and interpersonal skills
· Basic computer knowledge with Han Yu Pin Yin inputs
· Relevant working experience will be an added advantage
Responsible for all the operational activities in the clinic.
Duties at the reception counter include, but are not limited to the following: -
- registration of patients including retrieving and filing of patients’ consultation cards and entering of patients’ details into the computer system
- cashier duties which include reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash.
- taking appointments (where applicable)
- taking phone calls and handling patients’ enquiries.
Duties at the dispensary include, but are not limited to the following: -
- dispensing duties
- regular monitoring of stock and raising purchase orders
- receiving stocks
- month end stock take
Physicians’ assistance duties include, but are not limited to the following: -
- checking and ensuring that treatment rooms are fully equipped at the beginning of the day
- assists physicians or chaperon male physicians when they are carrying out treatment and procedures for female patients.
- identify patient’s needs when they ring the call bells for assistance
- in-between patients tidying of treatment rooms
- ensuring that all equipment are duly switched off at the end of the day
Others: -
- general housekeeping of the clinic including tidying of reception area, dispensary, consultation and treatment rooms.
- administrative duties e.g., petty cash management, sorting and distributing of incoming mails and documents received via courier / dispatch etc.
- perform any other duties that may be assigned from time to time
Tell employers what skills you have
Microsoft Office
Housekeeping
Interpersonal Skills
Treatment
Healthcare
Medicine
Data Entry
Cashiering
Cash Management
Nursing
Team Player
Customer Service
Scheduling
Able To Work Independently