Events & Outreach Support

Roles & Responsibilities

About the Role

We are looking for an Engagement & Operations Support Officer to support outreach, events, customer service, and operationalactivities for a national cultural initiative. The role involves engaging thepublic and partners, supporting roadshows and events, handling enquiries,coordinating stakeholders, and providing administrative support to ensuresmooth programme delivery.

Key Responsibilities

• Support public outreach and engagement activities to increase awareness and participation.
• Assist in organising roadshows, community events, and on-ground activations.
• Coordinate with community groups, partners, and internal teams.
• Handle customer enquiries and provide timely support through phone, email, or helpdesk channels.
• Support event logistics, registrations, and operational processes.
• Maintain records, prepare reports, and ensure proper documentation.
• Assist with developing and following operational procedures (SOPs).
• Provide administrative and meeting coordination support.
• Monitor feedback and support continuous service improvements.

Requirements

• Interest in Arts Management, Communications, Public Policy, or related fields
• Experience in project coordination, programme support, or administration is an advantage
• Strong organisational skills with good attention to detail
• Good written and verbal communication skills
• Able to work well with different stakeholders and teams
• Proficient in Microsoft Office applications and digital communication tools
• Able to multitask and adapt in a fast-paced environment
• Strong interpersonal and relationship-building skills
• Positive team player with good problem-solving abilities

Other Information

• Location: Hill Street
• Working Schedule: Mon – Thu (9am – 6.30pm), Fri (9am – 6pm)

Next Step

• Drop your resume and contact us to follow-up, or send your resume to yana.norzamry@adecco.com or wa.me/89958291
• Only shortlisted candidates will be contacted

Yana Norzamry | Personnel Registration No: R26160959 |EA Licence No.91C2918

Tell employers what skills you have

Digital Skills
Written and Verbal Communication Abilities
Operational Procedures
Organisational Skills
Meeting Management
Record Keeping
Public Policy
Multitasking
Event Logistics Administration
community events
Project Coordination
Email
Collaboration With Stakeholders
Handle Customer Enquires
Relationship-building Skills
community groups