Product Executive/Engineer (Water Quality Instruments)

Roles & Responsibilities

Role Summary

This role focuses on developing product expertise in water quality instruments, providing technical support to internal teams and distributors, and assisting with product marketing, training, and documentation.

Key Responsibilities

• Technical Support & Testing: Provide technical assistance to distributors and internal teams, and conduct hands-on product testing and troubleshooting.

• Warranty & Claims: Process warranty claims, issue Return Goods Authorization (RGA) numbers, and track replacement shipments.

• Content & Marketing Collaboration: Work with graphic designers and sales/marketing teams to produce application notes, manuals, tech tips, videos, flyers, and newsletters.

• Training & Event Planning: Visit distributors and clients to conduct workshops, seminars, and training, while organizing webinars, product launches, and distributor events.

• Industry Engagement: Attend exhibitions to stay updated on industry trends and advancements.

Requirements

• Bachelor's degree in Science or Engineering, preferably in Chemistry or Environmental Science.

• Minimum 2 years of laboratory testing experience, preferably with electrochemistry products (e.g., meters and electrodes).

• Excellent written and verbal communication skills with strong attention to detail.

• Willingness to travel and learn.

• Ability to work both independently and collaboratively in a team.

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838

Tell employers what skills you have

Design Consulting
Attend exhibitions
Environmental Science
Science
Delivery Tracking
warranty claims
Written Communication
Seminars
Product Testing and Development
Training Events
Webinar Management
Collaborate With Internal Team
Conducting Workshops
Travel Programs
Product Launch
Technical Support