IT Infrastructure Engineer - Business Projects

Roles & Responsibilities

• Monday - Friday
• Completion Bonus
• Buona Vista

Provide hands-on IT infrastructure and site operations support for a clinical pharmacology site in Singapore, ensuring reliable and secure IT services while supporting business and infrastructure projects.

Responsibilities:

• Provide hands-on support for end-user hardware, software, Microsoft 365, network connectivity and IT assets.
• Manage IT incidents and service requests through the ITSM platform, ensuring timely resolution and SLA compliance.
• Support device provisioning, employee IT onboarding, technology training and IT asset lifecycle management.
• Coordinate with regional and global IT teams, vendors and service providers to resolve infrastructure issues and support site technology initiatives.
• Act as the on-site IT lead for assigned projects, covering requirements gathering, infrastructure readiness, implementation, UAT, cutover and post-go-live support.
• Support infrastructure refresh, network and equipment deployment, change management and site-level technical activities.
• Track project risks, issues and deliverables while ensuring solutions comply with relevant IT, security and GxP requirements.

Requirements:

• Minimum Degree in IT, Computer Science or other related field
• Minimum 5 years of experience in IT Infrastructure support
• Hands-on experience with Windows 10/ 11 & MS 365
• Strong experience in Business Projects
  

Choek Wei Qi Joel | R1877109
Recruit Lync Pte Ltd | 22C1000

Tell employers what skills you have

Project Team Management
Microsoft 365
business improvement projects
Hardware Support
Requirements Gathering
UAT
Project Leadership
Windows 10
Solution Delivery
Change Management
Infrastructure Deployment
Software
Information Technology
Computer Science
Sla Management
IT Asset Management