Senior Retail Assistant/Retail Assistant

NATIONAL UNIVERSITY OF SINGAPORE MULTIPURPOSE CO-OPERATIVE SOCIETY LIMITED • D05 Pasir Panjang, Hong Leong Garden, Clementi New Town, SG

7 days ago

Job description

Roles & Responsibilities

SeniorRetail Assistant & Retail Assistant

UniversitySouvenir Shop | NUS Kent Ridge

Join OurRetail Team!

We are looking forenthusiastic and service-oriented individuals to join our team at the NUSUniversity Souvenir Shop. You will play an important role in creating awelcoming shopping experience for NUS students, staff, alumni, visitors andtourists, while supporting the day-to-day operations of our retail store.

Job Purpose

To deliver excellentcustomer service while supporting sales and daily retail operations.

KeyResponsibilities

1. Customer Service

Provide friendly, proactive and professional service to all customers
Engage customers and recommend suitable products based on their needs
Develop basic knowledge of product offerings
Handle customer enquiries, feedback and complaints professionally

2. Sales Support

Assist in achieving store sales targets
Promote ongoing promotions, new arrivals and featured products
Recommend complementary products and encourage upselling where appropriate

3. Store Operations

Operate the POS system accurately, including sales transactions, refunds and exchanges
Maintain a clean, organised and welcoming store environment
Replenish stocks and ensure products are properly displayed and merchandised
Assist with stocktaking and inventory control

4. Visual Merchandising

Maintain neat, attractive and appealing product displays in accordance with guidelines
Assist with setting up promotional displays and seasonal campaigns
Support the refresh and improvement of store displays to enhance the customer shopping experience

5. Team Support

Work closely with team members to ensure smooth daily store operations
Support events, promotional activities and other retail initiatives when required
Perform other duties as assigned by the supervisor

WorkingHours

42 hours per week
Store operates

Monday to Friday,9.00am to 6.00pm

Saturday,10 am to 2 pm

Alternate Saturdays off

Requirements

GCE ‘N’ / ‘O’ Level, Diploma or equivalent
Prior retail or customer service experience preferred
Friendly, approachable and service-oriented personality
Good communication skills; English and Mandarin required
Basic numeracy skills and confidence in handling cash transactions
Able to work retail hours, including weekends and peak periods
Responsible, reliable and a good team player

PreferredAttributes

Interest in the NUS campus environment
Enjoy interacting with a diverse group of customers, including students, staff, alumni and tourists
Positive attitude with a willingness to learn and take initiative
Experience in lifestyle, gifts or souvenir retail will be an advantage

MonthlySalary

$2,400 – $2,800

Why JoinUs?

Be part of a dynamic retailteam and contribute to the NUS shopping experience while working in a vibrantuniversity environment.

Interested applicants are invited to email their CV to copsm@partner.nus.edu.sg forconsideration.

Tell employers what skills you have

Retail
Communication
Dependable Team Player
Provides Support
Cash Handling
Visual Merchandising
Housekeeping
Interpersonal Skills
Retail Duties
Mandarin Chinese
Merchandising
Procurement
Multitasking
Attention to Detail
Cashiering
Friendly Personality
Customer Satisfaction
Customer Service
Scheduling
senior sales position

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