Operations Officer/Executive (Air Import/Air Export) [CCP for Air Transport Professionals and

Roles & Responsibilities

Import role

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Export role

• Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master

• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels

• Ensure all export cargo are properly marked and labelled prior to transfer to airlines

• Give instructions to Drivers/Cargo-hands on the transfer of cargo for export

• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Vocal
Cargo Handling
Interpersonal Skills
File Documents
company procedures
Securities
Team Player
Customs Procedures