Change Lead, Client Services (Contract) - Banking

Roles & Responsibilities

• Lead a large-scale transformation programme within banking
• 1 year extendable contract

About Our Client

Our client is a leading international banking and financial services organisation with a strong presence across Asia, Europe, the Middle East and the Americas. Recognised for its market-leading transaction banking capabilities, the organisation serves multinational corporations, financial institutions and commercial clients worldwide. With a significant global workforce and extensive international network, the bank continues to invest heavily in digital transformation, operational excellence and customer-centric solutions.

Job Description

• Lead end-to-end delivery of client service workstreams within a major transformation programme
• Develop and maintain project plans, milestones, dependency mapping and governance reporting
• Drive risk, issue and decision management to ensure successful programme execution
• Assess impacts across transaction banking channels, client services and operational processes
• Coordinate cross-functional stakeholders to implement structured and controlled change activities
• Support client communication and migration-related activities, ensuring strong governance and audit readiness
• Manage implementation, testing, cutover planning and post-migration stabilisation activities

The Successful Applicant

• Bachelor's degree in relevant field
• At least 6 years of transformation or change initiatives experience within financial services
• Experience delivering projects involving payments, cash management or connectivity solutions

What's on Offer

This opportunity offers exposure to a high-profile transformation programme with significant visibility among senior leadership. The successful candidate will gain experience driving complex organisational change within an international banking environment while working alongside experienced business, technology and operations leaders.

Contact

Ginny Teo (Lic No: R22104515/ EA no: 18C9065)

Quote job ref

JN-092026-7095964

Phone number

+65 6541 9926

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

Tell employers what skills you have

Customer Service Processes
Audit and Compliance
Service Transformation
Strategy Development
Collaborative Practices with Stakeholders Across Disciplines
Financial Management
Migration Strategy
governance requirements
Project Planning
Transaction Banking
Verbal Skills
Programme Management
Implementation Management
Cost Control
Service Delivery
Testing