Regional Technical Engineer (Heavy Equipment/5.5 days)

Roles & Responsibilities

Responsibilities:

• Provide technical support to end-users operating machinery and equipment within the Industrial and Underground business segments

• Deliver Level 2 technical assistance to dealers across the APAC Industrial and Underground network, with direct on-the-ground support in select markets (e.g., Singapore)

• Gather and communicate field quality issues, and coordinate resolutions with relevant stakeholders

• Manage the commissioning and handover process for new equipment and projects in designated markets

• Deliver product training sessions (covering operation, maintenance, and related topics) as needed

• Roll out and share best-practice service standards across the region

• Coordinate parts inventory to ensure equipment uptime is supported regionally

• Handle warranty claims and support on behalf of customers and dealers

• Contribute to local technical support operations during non-travel periods

Requirements:

• Diploma or NTC Certificate

• Willingness to travel approximately 30% primarily within Southeast Asia

• Minimum 3 years of hands-on experience supporting heavy equipment

• Strong grasp of Electronics and Hydraulics, with the ability to read and interpret circuit diagrams

• Solid working knowledge of PowerPoint, Word, and Excel

• Prior experience managing a large equipment fleet is beneficial

• Familiarity with SAP systems is beneficial

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838

Tell employers what skills you have

Equipment and Inventory Management
Microsoft PowerPoint
Reading of electrical diagrams
Dealer Network Development
Implementation of Best Practices
warranty claims
fleet support
Digital Certificate
SAP
Requests for Travel
Equipment and Systems Installation and Commissioning Management
Machinery Equipment.
Engaging Stakeholders
Microsoft Word
Hydraulics Engineering
Product Training
Maintenance and Repair
Technical Support