IT Infrastructure Engineer (Monitoring & Operations)

Roles & Responsibilities

We are looking for an IT Infrastructure Engineer to support the monitoring, reliability and cost efficiency of our hybrid IT environment across AWS, infrastructure, network, databases and applications.

Key Responsibilities

• Monitor system, network, cloud and application health using tools such as CloudWatch, Grafana, Prometheus, Splunk or ELK.

• Manage alerts, perform initial incident triage and coordinate with relevant technical teams for resolution.

• Maintain monitoring dashboards, service health reports and observability standards.

• Support major incidents and identify recurring issues to improve system reliability.

• Monitor AWS and infrastructure costs and support FinOps initiatives, including cost tracking, tagging, budgeting and optimisation.

• Recommend resource rightsizing and cost-saving opportunities while balancing performance and reliability.

• Improve monitoring, alerting and automation processes and contribute to SRE practices.

• Maintain relevant technical and operational documentation.

Requirements

• Degree/Diploma in IT, Computer Science, Engineering or related discipline.

• 3–5 years' experience in IT operations, infrastructure, NOC, service assurance or cloud operations.

• Experience with AWS and hybrid IT environments.

• Hands-on experience with monitoring/observability tools such as CloudWatch, Grafana, Prometheus, Splunk or ELK.

• Knowledge of AWS cost management, ITIL and incident management.

• Strong analytical, troubleshooting and communication skills.

• AWS or FinOps certification is an advantage.

• Provide after-hours support, including weekends and public holidays, when required.

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Tell employers what skills you have

Incident Support
Monitoring Tools
ITIL Process
implementing monitoring tools
Cloudwatch
Analytical Skills
Service Operations
AWS
out-of-hours support
Application Monitoring
Network Monitoring
System Monitoring
Itil Service Management
IT Operations
NOC
Cloud Infrastructure
Site Reliability Engineering
Reliability Improvement
Hybrid Cloud
Incident Management