Roles & Responsibilities
Key Highlights:
- Contract Duration: 12 months
- Salary range: $2,800 – $3,400/month
- Completion Bonus: Bonus upon completion of 1 year
- Work Location: Braddell Road (MRT: Braddell Station)
- Working Hours: Mon: 8.30 – 5.30pm | Tues – Fri: 8.30am – 6.00pm
Key Responsibilities:
Finance & Refund Operations
- Review, process, and document pilgrim refund requests accurately and within the required timelines
- Ensure refund documentation is complete, consistent, and properly maintained
- Maintain detailed records to support audit, reporting, and financial requirements
- Liaise with relevant stakeholders to resolve refund-related queries and discrepancies
- Support payment reconciliation and ensure accuracy of financial records
Ground & Event Operations
- Provide support for airport duties to facilitate the smooth departure and arrival of pilgrims
- Assist in the planning and execution of key events, including Pre-Departure Briefings and Onboarding Exercises
- Support Nusuk-related activities and other operational engagements
- Assist with logistics, on-site coordination, meetings, and operational deployments
- Work closely with team members to ensure smooth operations during key pilgrim touchpoints
Administrative Support
- Prepare meeting materials including agendas, minutes, briefing documents, and other relevant materials
- Maintain accurate administrative records, documents, and filing systems
- Provide general administrative and operational support as required
- Assist the team in preparing for meetings, events, and other engagements
Creative & Design Support
- Support the creation and design of digital collaterals for communications and events
- Assist with basic multimedia and visual content requirements where necessary
Requirements:
- Tertiary qualification in Accounting, Information Technology, Multimedia, or related disciplines
- Proficient in Microsoft Excel and other relevant software applications
- Strong financial literacy with a good understanding of accounting principles
- Experience in refund processing and payment reconciliation
- Ability to work collaboratively with cross-functional teams on system enhancements and automation initiatives
- Strong interpersonal and communication skills with the ability to engage effectively with colleagues and external stakeholders
- Good attention to detail, particularly when handling financial records and refund documentation
- Willingness to support airport duties, events, and operational activities during the event season
Only shortlisted candidates will be notified.
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BGC Group Pte Ltd (Outsourcing)
EA 05C3053
Tell employers what skills you have
Liaising with cross functional teams
Microsoft Excel
Conduct Regular Audits
Multimedia
Information Technology
Reconciliation of Payments
Event Management
Financial Literacy
Tour and Travel Coordination, Ticketing and Reservations Management
data consistency
Account Finance
Administrative Support
Refunds Processing
Excel Training
Financial Documentation
Events Organisation
Ground Operations