TEMP CUSTOMER SERVICE OFFICER | LITTLE INDIA MRT #HMS

Roles & Responsibilities

📍 TEMP CUSTOMER SERVICE OFFICER | LITTLE INDIA MRT

💰 $10 – $15/hour
📅 Contract till End Dec 2026 | Extension possible
🕐 Monday – Friday | 8.30am – 6.00pm
📍 Currently Woodlands | Relocating to REX House, Little India MRT around Oct 2026

Join a customer service team supporting members of the public through phone, email and administrative assistance. This is a good opportunity for candidates who enjoy helping others and are comfortable handling multiple tasks in a structured office environment.

Below Diploma / O-Level $10/hr
Diploma $11/hr
Undergraduate $12/hr
Degree Holder $15/hr

Key Responsibilities

Customer Service
• Handle inbound and outbound calls professionally and courteously
• Respond to email enquiries and provide timely assistance
• Provide information regarding appointments and service-related matters
• Address customer concerns with empathy and clarity

Administrative Support
• Perform data entry, filing and document management
• Update and process requests accurately
• Assist with reports and tracking of enquiries
• Maintain accurate records of customer interactions and information

Issue Resolution
• Liaise with internal teams to resolve customer enquiries
• Escalate complex or unresolved matters to the appropriate supervisor
• Follow up on outstanding requests to ensure timely resolution

Additional Information

• Must be able to commit until end December 2026
• Extension may be possible
• May occasionally be deployed to other service centres when required
• Government security clearance (Cat 2) is required and may result in approximately 2 weeks' delay before starting

📩 Interested candidates, please send your updated CV to jocelynchan@recruitexpress.com.sg OR Telegram @jocelynchan
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Tell employers what skills you have

Inbound Calls
Timely Delivery
Customer Support
Supervisory Skills
Respond to Customers
Data Entry
Issue Resolution
Service Request Management
Administrative Support
responding to customer inquiries
Web Content
Customer Service
Appointment Scheduling
Collaborate With Internal Team
Customer Interaction Management
Customer Relations