Beauty Advisor

Roles & Responsibilities

Job Summary

Maintain warm, professional customer relationships by delivering personalized skincare consultations and sales support, educating customers on products, and ensuring satisfaction through effective follow-up and service.

Responsibilities

• Build and maintain professional customer relationships through prompt, polite, and personable service
• Apply core selling skills by approaching customers, discovering their needs, recommending suitable solutions, closing sales, and conducting follow-ups
• Conduct accurate skin profiling and consultations for every new customer to tailor product recommendations
• Educate customers on product benefits, ingredients, and application techniques to enhance their experience and product use
• Register, maintain, and update customer records accurately in the POS/CRM system to support clienteling efforts
• Follow up with customers after purchase via phone or message to ensure satisfaction and encourage repeat business
• Manage customer feedback, exchanges, and returns according to company policy to maintain customer trust
• Adhere to Jurlique grooming guidelines including makeup, hair, uniform, and accessories to consistently embody the brand image

Preferred competencies and qualifications

• Completed at least GCE N/O Level or equivalent
• Minimum 1 year of retail sales experience, preferably in beauty or skincare
• Willingness to work retail hours including shifts, weekends, and public holidays
• Genuine passion for skincare, botanicals, and holistic wellness
• Strong communication skills with a clienteling and service-oriented mindset
• Singapore citizen/PR/Malaysian(WP) only

Tell employers what skills you have

Makeup Application
Registration
Hair Care
Customer Followup
Building Customer Relationships
Exchange Systems
repeat business opportunities
Accessories
Beauty Services
company policies
feedback to customer
updating customer records
Closing Sales
Polite
Consultative Selling
Skin Care