Senior Digital Product Manager (Bank)

Roles & Responsibilities

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks

• Great exposure to learn about banking products and services domain

• Location at Changi Business Park

• 12months contract

Responsibilities

1. Develop Retail Product Proposition:

 Partner with Product to formulate sound product proposition that appeals to customers

 Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

 Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints

 Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience

 Study customer profile, segment & transactional behaviours. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:

 Develop ideas to grow online acquisition channel share by leveraging on our digital platforms

 Analyse and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption

 Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive retail banking initiatives in the personal investing space:

 Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.

 Understand market situation and use data to propose enhancement recommendations

 Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com

• Email Topic: Apply Senior Digital Product Manager

• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA License No: 91C2918

Personnel Registration Number: R23113385

Tell employers what skills you have

Customer Facing Skills
Post-Implementation Support
Market Insight
Iteration Planning
Online Acquisition
Digital Technology Adoption and Innovation
banking services
Retail Banking
Retail Design
Production Optimisation
leading stakeholders
Customer Journey Mapping
Partner Marketing
targeted marketing activity
Financial Services
Cost Sharing