Logistics Operations Manager

Roles & Responsibilities

Job Summary

NHM Logistics Pte. Ltd. seeks a Logistics Operations Manager to lead daily courier, delivery, and transport operations, ensuring efficient scheduling, coordination, and service quality to support business growth.

Responsibilities

• Manage daily parcel, cargo, and point-to-point delivery operations to ensure timely and accurate service
• Plan delivery schedules, optimize routes, and allocate vehicles to maximize operational efficiency
• Coordinate drivers to ensure on-time completion of delivery jobs and adherence to safety protocols
• Oversee warehouse pickups, commercial cargo movements, and customer deliveries to maintain seamless logistics flow
• Monitor delivery progress and proactively resolve delays, failed deliveries, and operational issues
• Manage customer delivery requirements and address service issues to maintain high customer satisfaction
• Track vehicle utilization and operational efficiency to identify improvement opportunities
• Maintain accurate delivery records, operational reports, and performance indicators for management review
• Implement process improvements to enhance delivery quality and productivity
• Support management initiatives to expand delivery capacity and logistics services
• Ensure drivers comply with company procedures and safety requirements
• Collaborate with customers, suppliers, and logistics partners to coordinate logistics activities

Preferred competencies and qualifications

• Diploma or degree in Logistics, Supply Chain, Transport Management, Business, or related discipline preferred
• Experience coordinating drivers, vehicles, or delivery schedules preferred
• Relevant experience in logistics, courier, transport, delivery, or operations
• Strong planning, communication, and problem-solving skills
• Ability to manage multiple delivery jobs and priorities effectively
• Proficient in Microsoft Office, spreadsheets, navigation systems, and digital delivery platforms
• Ability to work independently in a growing SME environment
• Singapore driving licence is an advantage

Tell employers what skills you have

Microsoft Excel
Handling Deliveries
Customer Service Delivery
Operations Management
Problem Solving
Logistics Management
Operational Reporting
Managing Daily Operations
Vehicle Operations
Ensuring Timely Deliveries