Clinic Assistant

Roles & Responsibilities

Clinic Assistant (Primary Care / GP Clinic)

Location: Singapore

Employment Type: Full-Time

Working Hours: 44 hours per week (including evenings/weekends on roster basis)

Salary: SGD $2,000 – $3,000 (commensurate with experience)

Job Overview

We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.

Key Responsibilities

Patient Registration & Front Desk

• Register patients accurately using clinic management systems

• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)

• Process payments and issue invoices/receipts
  

Clinical Support

• Assist doctors during consultations and basic procedures

• Prepare treatment rooms, medical instruments, and consumables

• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)
  

Dispensing & Inventory

• Assist in medication dispensing under supervision

• Monitor stock levels and expiry dates of medications and consumables

• Support stock ordering and inventory control
  

Administrative Duties

• Handle medical reports, referrals, and documentation

• Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)

• Perform daily closing and basic reconciliation tasks
  

Patient Experience & Clinic Upkeep

• Provide courteous and professional service to patients

• Maintain cleanliness and organisation of the clinic at all times

• Adhere to clinic SOPs and MOH/HCSA guidelines
  

Requirements

• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma

• Prior experience in healthcare or customer service is an advantage (training provided for entry-level candidates)

• Comfortable with shift work, including evenings and weekends

• Basic computer literacy (e.g., Microsoft Office, clinic systems)

• Good communication and interpersonal skills

• Able to work in a fast-paced environment
  

Preferred Attributes

• Experience in GP clinic or primary care setting

• Familiarity with clinic management systems (e.g., Plato, CMS)

• Experience handling TPA/insurance claims

• Positive attitude, willingness to learn, and team player
  

What We Offer

• Training provided (no experience candidates welcome)

• Opportunities for progression to Senior Clinic Assistant / Clinic Manager

• Supportive and team-oriented work environment

Tell employers what skills you have

Blood Pressure
Microsoft Office
Microsoft Excel
Service Management
Clinics
Healthcare
shifts schedules
Weight
payment of invoices
Customer Satisfaction
Team Player
Patient Registration
Customer Service
Medical Instruments
Able To Work Independently
Service Delivery