Functional Consultant

Roles & Responsibilities

Job Summary

As a Functional Consultant, you will configure and customize real estate software to meet client needs, manage implementation projects, and deliver client training in a collaborative team environment.

Responsibilities

• Lead training sessions for individuals or groups to enhance client proficiency with MRI Software
• Facilitate fast-paced work sessions with client personnel to develop technology-based solutions addressing business challenges
• Assist clients in setting up and configuring MRI Software applications to align with their operational requirements
• Collaborate with clients to gather, analyze, and document detailed business requirements
• Design and develop custom business reports for accounting or property management teams
• Deliver functional and technical consulting services including project management, gap analysis, software installation, configuration, customization, upgrades, health checks, and implementation
• Convert and migrate client business data into MRI Software systems accurately
• Create and configure interfaces between MRI Software and third-party applications to ensure seamless integration
• Enhance MRI Software offerings by customizing products using internal and Microsoft tools
• Write and publish internal articles on relevant business or software topics to share knowledge
• Support the development and delivery of online training courses for clients

Required competencies and certifications

• Provide functional consulting services to clients including gap analysis, software configuration, customization, health checks, and implementation (from Job Requirements)
• Assist project managers in documenting meetings and tracking tasks and budgets (from Job Requirements)
• Conduct internal functional testing and user acceptance testing with customers (from Job Requirements)

Preferred competencies and qualifications

• Degree in Accounting or Information Technology or equivalent industry knowledge (from Job Requirements)
• 1-2+ years of experience in consulting services, product implementation, or systems design and development (from Job Requirements)
• Develop and maintain training materials and conduct training sessions (from Job Requirements)
• Work closely with technical teams on system solutioning and document functional design specifications (from Job Requirements)
• Review customer data and assist in manual data conversion and post-migration validation (from Job Requirements)

Other Information

Benefits:

• 16 hours of Flexi Timeoff
• Me Days: additional 3 days of annual leave for qualifying employees
• Engaging, fun & inclusive culture
• High performance recognition program and perks

Tell employers what skills you have

System Health Checks
Gap Analysis
Property Management
MRI Software
Customization
Implementation of Software Applications
consulting services
Software Upgrades
Client Support Services
Project Management
Meetings With Clients
Business Reporting
Software Installation
Leading Training Programs
Professional Consulting
Configuration Solutions