Quality Assurance Specialist

Roles & Responsibilities

Industry: Logistics

Conducive Working Environment

Location: East OR West

Responsibilities:

• Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities.
• Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.
• Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.
• Collaborate with warehouse, operations, and customer service teams to address quality-related concerns.
• Maintain accurate records of inspections, audits, incidents, and improvement actions.
• Monitor compliance with internal SOPs, customer requirements, and relevant regulations.
• Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.
• Support the onboarding and training of operations teams on quality standards and procedures.
• Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement

Requirements:

• Relevant Diploma in Logistics or Warehouse Management
• 3 years in a 3PL environment
• Hands-on experience and knowledge in warehouse management system, warehouse operations and order processing.
• Possess leadership quality, team player, meticulous, dedicated
• Good interpersonal and communication skills; Able to perform effectively in a high-pressure environment

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Tell employers what skills you have

Quality Assurance Plan
Logistics Process Quality Management
Warehouse Management System Administration
Operations Excellence
Warehouse Operations
Inventory Handling
Liaising With Warehouse
Logistics
Quality Assurance Engineering
Logistics Management
Auditing
Warehouse Facility Management
Root Cause Problem Solving
Monitor Hardware
Inspection Checks
Internal Audit Quality Assurance
Quality Assurance Procedures
Continuous Improvement Techniques
Warehouse Administration
Dedication