Customer Service Executive
Roles & Responsibilities
Kickstart Your Career as a Customer Service Executive — Be the Driving Force Behind Our Sales Success!
Are you organized, detail-oriented, and passionate about delivering outstanding customer service? Step into a pivotal role where YOU keep the wheels turning—managing client communications, processing orders flawlessly, and supporting our sales team every step of the way. This is your chance to grow your skills, make an impact, and be part of a team that truly values your contributions!
What You’ll Do:
- Be the friendly voice answering client calls and emails—helping customers quickly and professionally
- Prepare and process all sales documents—quotations, sales orders, purchase orders, and delivery notes—with accuracy and speed
- Provide vital administrative support to the Sales Team, from checking visuals and floor plans to prepping installation reports
- Coordinate smooth order workflows and work closely with logistics to ensure timely deliveries and installations
- Take on exciting ad-hoc projects and tasks that keep the business moving forward
What We’re Looking For:
- Minimum GCE “N” / “O” Levels or equivalent
- 1 to 2 years of administrative or operational experience (a plus!)
- Sharp organizational skills with an eagle eye for details
- Confident communicator who connects easily with colleagues and clients alike
- Proficient in Microsoft Excel and Word
Tell employers what skills you have
business improvement projects
Microsoft PowerPoint
Upselling
Sales Support
Organisational Skills
Purchasing Orders
Cost Management
Supervisory Skills
Shrinkage
Sales Order Management
Skilled Communicator
new business quotations
Excel Training
Customer Service
Ensuring Timely Deliveries
Handle customer calls