Senior Systems Engineer - Network Ops (Ref 26569)

Roles & Responsibilities

Responsibilities

• Support technical system analysis to determine the extent to which solutions perform “as required” to ensure that future solutions meet anticipated demand

• Support the design and implementation of infrastructure solutions that adhere to current architecture standards

• Lead the design installations, system migration and integration

• Lead the testing and handover of implemented infrastructure solution

• Support delivery of optimal infrastructure operations

• Create documents on administration, installation, configuration and troubleshooting

• Apply diagnostic tools to perform technical analysis of complex software, hardware and infrastructure equipment

• Support the development of report on infrastructure capabilities and limitations

• Perform activities related to ongoing maintenance of network infrastructure

• Assist with the implementation of agreed infrastructure changes and maintenance routines

• Develop report on performance and availability of infrastructure systems by review of service uptime, utilisation, throughput etc.

• Perform ongoing tuning and optimisation of network infrastructure hardware and software components such as updates and upgrades

• Participate in infrastructure development activities

• Assist with infrastructure testing and implementation

• Gather performance and data usage statistics for capacity planning and reporting

• Assist with piloting of new tools, technologies, and/or processes

• Support problem/issue identification and resolution

• Escalate problems/issues

• Support simulation of user problems to resolve operating difficulties

• Diagnose problem source through discussions with users

• Recommend system modifications to reduce user problems

• Support planned maintenance events, system backup processes and disaster recovery drills

• Support implementation of preventive solutions

• Manage vendors & external parties to ensure deliveries & SLA

Requirements

• Bachelor in Computer Engineering or equivalent with 3 years experience in Network Adminstration, IT network infrastructure, monitor network performance and incident management

• Minimum CCNA, CCNP preferred.

• ITIL v3 / 4 certified

• Strong Stakeholder and Vendor management

• Experience supporting tech refresh or new facilities implementation will be added advantage

• Strong understanding of Network Technologies both in Wired and Wireless

• Experience in Network Products like Cisco Switches, NAC, WLC and F5

• Able to support 24/7 standby

Shortlisted candidates will be offered a 1 Year agency contract employment.

Tell employers what skills you have

Switches
Troubleshooting
Installations
CCNP
Diagnostic Software
Traffic Engineering
System Migration
Solution Architecture
Documentation and Administration
Routers
Infrastructure Implementations
Infrastructure Design
Equipment technology
Liaising With Design Team
Infrastructure Support
BGP