KYC Operations - Contract

Roles & Responsibilities

You will be part of the Client Experience organization within Operations. You will manage client onboarding mandates (institutional/Corporate), ensuring requests are project-managed and completed on time. The team collaborates closely with Sales, Credit, Legal, Compliance, and Operations to deliver a seamless onboarding journey and exceptional client experience.

What You’ll Do

As a Junior KYC Contract Staff, you will play a key role in supporting the onboarding of new clients. This is a hands-on role where you’ll gain exposure to multiple business functions and learn the end-to-end onboarding process.

Key Responsibilities:

• Support Sales in prioritizing client onboarding requests

• Drive documentation and account opening processes from initiation to completion

• Act as the first point of contact for clients during onboarding

• Liaise with internal stakeholders (Legal, Credit Risk, Compliance, Operations) to ensure smooth workflows

• Provide status updates to Sales and clients, ensuring transparency

• Escalate issues or bottlenecks promptly to relevant teams

What We’re Looking For

• Degree in the related discipline and with up to 2 year of experience in banking operations, client onboarding, or KYC

• Strong skills in Excel, PowerPoint, and data analytics

• Energetic, adaptable, and able to use AI tools effectively to enhance workflows or reports output

• Excellent communication and organizational skills

• Detail-oriented, proactive, and eager to learn in a fast-paced environment

• Ability to work collaboratively across teams and manage multiple priorities

• Interest in financial markets and client service excellence

Why Join?

• Gain valuable exposure to global banking operations and client onboarding processes

• Work alongside experienced professionals across Sales, Legal, and Compliance

• Develop foundational skills in KYC, risk management, and client relationship handling

• Be part of a dynamic team that values efficiency, transparency, and client satisfaction
  

  This is a 6 month contract role with possibilities of conversion or extension.
  

  R1100672
  99C3289

Tell employers what skills you have

Onboarding
Microsoft PowerPoint
Issue Escalation
point of contact for clients
Microsoft Excel
Detail Oriented
Organisational Skills
Know Your Client - KYC
Proactive
Meaningful Use
Status Reporting
Enthusiasm to learn
High Performance Teams
Liaising With Internal Stakeholders
Client Facing
Project Coordination
Financial Services
Account Opening