Operations Executive (OE)

Roles & Responsibilities

Join our operations team and help deliver reliable, high-quality cleaning services across commercial and institutional sites. This is a hands-on role suitable for someone who enjoys coordinating people, solving day-to-day problems, and building a career in facilities or cleaning operations.

You will receive on-the-job training and work closely with the Operations Manager to learn site management, manpower planning, client service and quality control.

What you will do

• Support the daily coordination of cleaning teams at assigned sites.
• Conduct site checks to ensure cleaning standards, safety practices and client requirements are met.
• Assist with manpower deployment, relief arrangements and attendance follow-up.
• Guide and coach cleaners on work procedures, service standards and safe use of equipment and chemicals.
• Follow up on client feedback and operational issues, escalating matters to the Operations Manager when needed.
• Check that essential cleaning equipment, chemicals and consumables are available at sites.
• Prepare simple attendance, deployment and site-inspection reports.
• Work with HR and operations colleagues on recruitment, onboarding and employee documentation.
• Take on additional operations duties as you gain experience and confidence.

What we are looking for

• Nitec, Diploma, or relevant experience in cleaning, facilities, hospitality, security, retail operations or team supervision.
• Prior experience leading frontline staff is an advantage; candidates with the right attitude and willingness to learn are welcome to apply.
• Comfortable communicating with cleaners, site representatives and internal teams.
• Organised, responsible and able to respond calmly to day-to-day operational changes.
• Basic Microsoft Excel, Word and Outlook skills.
• Willing to travel between assigned sites.
• Class 3 or 3A driving licence is an advantage, but not compulsory unless driving is genuinely essential to the role.

Tell employers what skills you have

Manpower Planning
prioritize work
Interpersonal Skills
clean management
Advanced Microsoft Excel
Resolve Operational Issues
Class 3 Driving License
staff operations
Daily Operations
Microsoft Word
Cleaning inspections
Chemical
Multi Site Development