Sales Support / Customer Service

Roles & Responsibilities

Job Summary

Estudio Technologies seeks a dedicated and meticulous Sales Support to assist and contribute to the sales team’s overall success

Responsibilities

• Manage customer enquiries, quotations, technical proposal, tender submissions, product specifications, contract administration
• Coordinate order fulfilment activities, order processing, document preparation and general communication with clients
• Respond to client’s inquiries and provide excellent client service
• Assist to research and map alternative technology products against your requirements
• Understands technical terminology and can communicate with suppliers
• Coordinate with internal and external parties to ensure seamless delivery of product and services
• Perform ad-hoc tasks as required

Required competencies and certifications

• Minimum Nitec certificate or diploma qualification
• Proficient in using Microsoft Office (Excel, Power Point)
• Proficient in using CAD Drawing
• Excellent communication and interpersonal skills
• Attention to details, strong organisational and multitasking skills with ability to priorities and meet deadlines
• Able to work independently as well as collaboratively in a team environment

Preferred competencies and qualifications

· Minimum 3 years of relevant work experience in Sales or customer service industry

· Fluent in English and Mandarin

Other Information

Interested candidates may submit their resumes via email toalexlim@estudiotech.sg. Only shortlisted candidates will be notified.

Tell employers what skills you have

Document Preparation
Sales Support
Coordinate External Vendors
Microsoft Excel
Technology Expertise
Adhoc Testing
Contract Administration
Technology Products
Technical Proposals
Order Processing
Product specifications
Customer Service
Tender Submission
Quotations