Programme Manager (Volunteer & Care Services) (12-Month Contract | SGD 3800 - SGD 4500) – JO 29304

Roles & Responsibilities

Key Highlights:

• Office Hours: Monday-Friday
• Nearest MRT: Novena Station
• Be part of a meaningful programme supporting volunteer engagement and care initiatives.

Key Responsibilities:

• Develop and implement frameworks and initiatives to support volunteers in delivering care and support services.
• Coordinate volunteer activation and deployment processes based on operational requirements.
• Manage end-to-end volunteer recruitment, including screening, interviews and onboarding.
• Organise training, engagement, cohesion and appreciation activities for volunteers.
• Develop, review and enhance volunteer management processes and frameworks.
• Support psychological first aid, well-being and morale-related initiatives where required.
• Conduct regular reviews of programmes and recommend improvements to enhance effectiveness.
• Work closely with internal stakeholders and management to provide programme and operational support.
• Support broader care-related initiatives and other departmental functions as required.

Key Requirements:

• Degree in Psychology or a related discipline; candidates with strong academic qualifications will be advantageous.
• Experience in psychology, counselling, social work, volunteer management or related behavioural/social service fields will be advantageous.
• Prior experience or familiarity with the public safety and security sector will be preferred.
• Experience supporting volunteer, care, community or public-sector programmes is preferred.
• Strong interpersonal and communication skills.
• Good command of spoken and written English.
• Able to work independently and manage multiple responsibilities effectively.
• Strong coordination, organisational and stakeholder management skills.

Only shortlisted candidates are notified. Thank you.

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BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Tell employers what skills you have

Volunteering
Written English
Coordination
Interpersonal Skills
Social Services
Volunteer Coordination
Prioritization
Applied Psychology
Liaising With Internal Stakeholders
Wellbeing
policy interventions
Volunteer Management
Volunteer Development
Screening
Stakeholder Management
Able To Work Independently