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Delivery Hero
Senior Manager, Vendor Operations and PerformanceDelivery Hero • Singapore, Singapore, Singapore
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Senior Manager, Vendor Operations and Performance

Senior Manager, Vendor Operations and Performance

Delivery Hero • Singapore, Singapore, Singapore
5 days ago
Job description

This role requires a strategic data-driven and hands-on individual who can work across product operations and market teams to build scalable solutions that improve vendor engagement efficiency and growth. If you thrive in a fast-paced high-growth environment and have a passion for solving complex challenges with structured execution this is the role for you!

Whats on your plate

  • Drive the end-to-end vendor operations strategy ensuring alignment with business goals and market needs.
  • Partner closely with local and regional commercial teams to optimize vendor health efficiency and overall satisfaction.
  • Collaborate with local markets to understand local nuances and tailor performance strategies to optimize vendor onboarding retention and engagement strategies to ensure seamless vendor experience
  • Analyze key performance metrics to identify underperforming vendors develop rehabilitation plans and implement structured solutions.
  • Work with front-end and back-end product teams to ensure a balance between ad revenue vendor experience and operational efficiency.


Qualifications :

  • 4-6 years of experience in consulting or strategy-related roles vendor operations/onboarding performance management or program management preferably in food delivery e-commerce FMCG or technology.
  • Demonstrated ability to operate independently with strong strategic thinking and structured problem-solving skills to break down complex problems and design scalable solution
  • Proven expertise in vendor performance management including scaling operations driving efficiency and improving marketplace dynamics.
  • Highly analytical mindset Ability to interpret complex data generate actionable insights and make data-driven decisions.
  • Exceptional stakeholder management & cross-functional leadership skills with the ability to influence product operations and market teams


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

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Senior Manager, Vendor Operations and Performance • Singapore, Singapore, Singapore