Operations Supervisor
Roles & Responsibilities
This role is responsible for ensuring the accurate and efficient receipt, storage, maintenance and security of all goods and equipment within the warehouse operation. You will assist the manager to administrate, manage and enhance logistics operations (from starting to end) in order to meet with customers' instructions & requirements, direction / targets given by Management, Geodis Singapore policies, and relevant requirements.
Key responsibilities
Coordinate with internal and external parties on logistics arrangements (queries, SOP, operations topics, complaints, claims, etc)
Lead and support the team (problem solving, training / development, necessary tools & equipment, efficient work flow, etc)
Proactively participate in Business Excellence Program of the company
Manage logistical activities at national scope
About you
Diploma and above qualification in logistics or related equivalent qualification
5 years of working experience or more in logistics industry required
2 years in leadership related experience
Experience in warehouse operations and operations development – daily productivity, operation output, irregularity handling
Competent in computer skills and common applications (Office, Excel, PowerPoint & Word)
Effective communication
Team management – ability to lead, guide, support and develop the team members
Customer Service skills – ability to build positive and supportive / harmonize work relationship with internal and external customers, customer satisfaction, and efficient handling of any irregularity
Attention to details – logistics operations (daily work, inventory management, etc)
Proactive – take responsibility of own works, anticipating problems and taking affirmative steps to deal with them positively and efficiently and having an orientation to future
Tell employers what skills you have
WMS
Use Basic Hand Tools and Equipment
Assertive
Development
Operations Management
Team Performance
logistical and administrative arrangements
Problem Solving
General Queries
Workflow Design
Team Leadership
Team Management
Internal Logistics
Training
Business Excellence
Team Motivation