Roles & Responsibilities
The role of the department manager is responsible for leading and managing the department to achieve operational, financial, and strategic objectives while ensuring compliance with safety, security, and regulatory standards. It focuses on driving business growth, maintaining high performing teams, and ensuring operational excellence. The position requires strong leadership, effective planning, and the ability to balance business development with day-to-day operational
oversight.
Job Responsibilities:
- Manage the department to achieve its assigned goals and ensure compliance to safety, security and established policies and regulations
- Formulate strategies to grow the business and market share
- Direct and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standard
- Develop and implement procedures to ensure that operational functions meet assigned objectives
- Monitor and improve team performance, providing leadership, coaching, and performance management
- Ensure all audits requirements are met, including ISO 9001, 14000, etc.
- Ensure all contractual KPIs and requirements are met
- Responsible for meeting department’s P&L targets and order book pipeline
Requirements
- A degree preferably related to engineering
- Operations management experience with MRO industry experience would be an advantage
- Good organizational and leadership abilities
- Good communication and people management skills
Tell employers what skills you have
Leadership
Contractual Requirements
Personnel Management
Monitoring team performances
Sales Pipeline Management
Business Strategy
Operations Experience
Team Coaching
ISO 9001
Engineering
Professional Standards
Communication With Management
System Security Policies
Audit Requirements
Performance Management
management of operational procedures