Business Operations Intern (Education)
Roles & Responsibilities
Company Overview
Nova Education is a growing education centre offering personalised academic tuition and education services for local and international school students, including AEIS exam preparation and education placement.
Job Summary
Join Nova Education as a Business Operations Intern to gain hands-on experience in education centre operations, client relations, tutor coordination, marketing, and business development.
Responsibilities
- Handle tuition enquiries through various communication channels to understand client needs and translate them into clear tuition requests
- Respond promptly and professionally to client enquiries and provide after-sales support to resolve issues
- Communicate tuition assignments to tutors and shortlist suitable tutors based on subject expertise, qualifications, location, and teaching requirements
- Assist with tutor applications, onboarding, and coordinate lesson schedules between tutors and students
- Support daily education centre operations to ensure smooth functioning
- Assist in developing partnerships with schools, tuition centres, and education-related organisations to expand business opportunities
- Support outreach and communication efforts with potential B2B partners to foster collaboration
- Assist with content creation and marketing initiatives to enhance Nova Education’s online presence and digital outreach
Preferred competencies and qualifications
- Current University or Polytechnic student
- Good command of written and spoken English
- Friendly, responsible, and professional communication skills
- Strong work ethic and eagerness to learn
- Comfortable communicating with parents, students, tutors, and colleagues
Other Information
- Location: Beauty World Plaza, Singapore
- Internship Duration: Minimum 3 months, longer durations preferred
- Working Arrangement: 5 days per week, including Sunday
- Working Hours: 10.30am–7.30pm (Weekdays), 10am–6pm (Sunday)
Tell employers what skills you have
Onboarding
Microsoft PowerPoint
Microsoft Excel
Strong Attention To Detail
Online Content Creation
Assess client needs
Liaising with tutors
Social Media Outreach
RESPOND TO CLIENTS
Managing Daily Operations
Audience Targeting
Tutoring