Household Manager / Personal Assistant | Private Residence Setting

Roles & Responsibilities

Key Responsibilities:

• Oversee full household operations, ensuring the residence runs smoothly and efficiently at all times
• Coordinate day-to-day schedules for family members (school runs, activities, tutoring, medical appointments, etc.)
• Plan and coordinate day-to-day travel logistics for the family, including flights, itineraries, visas, and ground transportation
• Liaise with and supervise household staff (drivers, housekeepers, nannies, etc.), ensuring smooth coordination across the household team
• Manage relationships with external vendors and service providers (contractors, maintenance, event planners, suppliers)
• Handle ad hoc personal errands and requests for the Principal and family members as needed
• Maintain household budgets, expense tracking, and vendor invoicing where required
• Act as a trusted point of contact for the household, exercising sound judgement and complete confidentiality on all family matters
• Anticipate household and family needs proactively, resolving issues before they escalate

Requirements:

• Minimum 5 years of experience as a Personal Assistant, Executive Assistant, or in a similar household management capacity; candidates with strong Hotel Concierge backgrounds will also be considered
• Proven track record managing complex schedules, multi-destination travel logistics, and household operations
• Excellent team management skills and a people-oriented personality, with the ability to build good relationships with household staff and vendors
• Demonstrated ability to work with minimal supervision, exercising strong judgement and prioritisation
• Impeccable discretion and ability to handle sensitive, private family matters with the utmost confidentiality
• Good interpersonal and communication skills, with the ability to liaise comfortably with household staff, vendors, and family members of all ages
• Strong organisational skills with meticulous attention to detail
• Flexible and adaptable, with the ability to respond calmly to last-minute changes or urgent requests
• Comfortable working closely within a private residence environment
• Proficient in Microsoft Office and Google Workspace
• Comfortable adapting to new productivity tools and AI-assisted platforms (e.g. Claude Cowork)
• Experience building automated workflows to streamline repetitive tasks is an advantage
• Fluent in English and Chinese, with the ability to communicate effectively with the Principal and household

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Toh Qiu Wei (R23116260)

Tell employers what skills you have

Organisational Skills
Home Maintenance
Property Management
Liaise With Drivers
Handle Confidential Information
Schedule Management
Work Under Pressure
Prioritise Change Requests
Relationships With External Vendors
Travel Planning
Personal errands
Customer Service