Waiter / Waitress

Roles & Responsibilities

Job Summary

You will greet and serve customers professionally, take and deliver orders accurately, maintain cleanliness, and support daily restaurant operations to ensure a smooth dining experience.

Responsibilities

• Greet customers warmly and serve them in a professional manner to create a welcoming atmosphere
• Take food and beverage orders accurately and promptly to ensure customer satisfaction
• Serve food and beverages following restaurant service standards to maintain quality
• Set up, clear, and maintain tables and dining areas to provide a clean environment
• Respond promptly to customers’ requests and enquiries to enhance their dining experience
• Maintain cleanliness and hygiene of dining and service areas to meet health standards
• Assist with opening and closing duties to support restaurant operations
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders
• Handle basic cashiering and payment transactions accurately when required
• Perform other duties assigned by the Restaurant Manager or Supervisor to support team needs

Preferred competencies and qualifications

• Service-oriented mindset with a positive working attitude
• Ability to work effectively in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays
• Good communication and teamwork skills to collaborate with colleagues

Tell employers what skills you have

Customer Retention
Waitressing
Store Facilities and Housekeeping
Preparing Food Orders
Food and Beverage Safety and Hygiene
System Setup
Clear-One
Respond to Customers
Active Listening
Customer Satisfaction
Customer Service
Restaurant Operation
Ensuring Timely Deliveries
Food and Beverage Service
Food Service