Retail Supervisor

Roles & Responsibilities

Company Overview

MANGO TREE RESOURCES PTE. LTD.

Job Summary

Lead and manage the company outlet to achieve sales targets through effective planning, budgeting, and team motivation while delivering excellent customer service in a fast-paced retail environment.

Responsibilities

• Manage daily operations of the company outlet to ensure smooth functioning and customer satisfaction
• Plan and budget sales activities to meet or exceed sales targets annually and monthly
• Motivate and lead employees to enhance productivity and achieve team goals
• Deliver high-level customer service by addressing and resolving customer issues and feedback promptly
• Develop and implement duty rosters and set sales targets for staff scheduling and performance management
• Prepare and manage the annual outlet budget to control expenses and optimize profitability
• Maintain accurate and organized documentation related to outlet operations and sales activities

Required competencies and certifications

• Minimum 3 years of relevant experience in a similar retail management position
• Diploma in Marketing, Business Administration, or a related discipline
• Ability to work independently with strong leadership skills
• Availability to work during retail hours in a fast-paced town area environment

Other Information

• Company registration Number: 200406063Z

EA Licence No.04C3285

• Chua Soon Lye Registration No: R1102573

Please send your resume to hr@ mangotree.com.sg if you are keen to apply. We regret that only shortlisted candidates will be notified.

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Tell employers what skills you have

Product Knowledge
Retail Administration
Microsoft Excel
Staff Scheduling
Customer Support
Sales Budget Planning
Prepare Annual Budget
Achieving Sales Targets
Multitasking
Managing Daily Operations
Documentation and Administration
People Management
Customer Service Solutions
Team Motivation