Assistant Manager, Dessert Cafe
Roles & Responsibilities
Company Overview
The Dark Gallery crafts exquisite chocolate desserts and specialty beverages, inviting you to discover rich, dark indulgences in a sensory experience of artful chocolate creations.
Job Summary
You will prepare and serve desserts and specialty beverages, manage customer interactions, assist with inventory and staff management, and support recruitment and training to ensure smooth restaurant operations.
Responsibilities
- Prepare and plate desserts to meet quality and presentation standards
- Make and serve specialty coffee, tea, and chocolate beverages to customer specifications
- Process customer payments accurately using cash registers and payment terminals
- Resolve customer issues promptly to ensure satisfaction and meet their needs
- Maintain cleanliness, sanitation, and organization of food preparation and customer areas
- Assist the Manager in managing inventory and procurement to maintain stock levels
- Support the Manager in scheduling staff shifts and monitoring staff performance continuously
- Assist in recruiting new hires and provide training and support to ensure staff readiness
Required competencies and certifications
- Possess the mandatory Basic Food Hygiene Certificate for safe food handling
Preferred competencies and qualifications
- Preferably have at least 1 year of experience working in food and beverage establishments
- Demonstrate a service-oriented attitude toward customers and team members
Other Information
Interested candidates can email their resumes to jobs@thedarkgallery.com
Tell employers what skills you have
Dependable Team Player
Preparing Food Orders
Analytical Skills
Interpersonal Skills
Payment Processing
Desserts, preparation experience
Ensuring Customer Satisfaction
Cleanliness and Contamination Control
Sanitation
Inventory Management
Time Management
Making Coffee
Customer Satisfaction
Customer Service
Restaurant Operation
Food and Beverage Services
Hospitality