1 Year Hospital Front Office Assistant - HSN

Roles & Responsibilities

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Orchard
Salary: $2600
Working hours: 5 days (any 5 days from Mondays to Sundays)
0700 - 1630hr @ 1030 - 2000hr

Job Description:

• Prepare daily VVIP/ VIP listing and send to respective HODs and Senior Management
• Visit newly admitted patients and ensure patient’s confidentiality at all times.
• Go the extra mile by offering assistance and recording feedback received
• Handle and provide service recovery for potential feedbacks/ complaints that are addressed
• Coordinate and conduct maternity webinars.
• Escalate crucial issues to Senior Customer Relations Officer (SCRO)/ Executive if beyond scope for service recovery
• Handle general enquiries such as queue filtering and manage billing matters • Perform bedside admission duties:
• Ensure Health Declaration form is filled out and escalate for medical attention when necessary
• Verify and key in patient data into system
• Advise patients on the mode of payment
• Follow-up with Drs and/ or clinic staff on completing admission information
• Any other ad hoc duties as assigned by supervisor

For interested candidate, please email your resumes to sunny.ng@recruitexpress.com.sg

Sunny Ng San Ni

Outsourcing Team

Recruit Express Pte Ltd (EA No. 99C4599)

Tell employers what skills you have

VIP management
Patient Admission
Response to health authorities
Medical Billing
Treatment
Patient Record System
Medicine
Webinar Development
Service Recovery
Multitasking
Taking feedback
Nursing
Private Hospital
Hotel Management
Payment Handling
Resolve Complaints