Admin cum clinic assistant

Roles & Responsibilities

Company Overview

Physio Asia Therapy Centre Pte. Ltd. offers physiotherapy services using advanced technology and a holistic approach focused on long-term recovery. Operating in Singapore, Philippines, and Malaysia, it provides staff training and international collaboration opportunities.

Job Summary

You will manage clinic appointments, maintain patient records, assist with inventory, and support daily operations to ensure smooth clinic functioning and excellent patient service.

Responsibilities

• Use Microsoft Word and Excel to create simple reports for clinic operations
• Schedule appointments and manage the clinic calendar to optimize patient flow
• Update and maintain accurate patient information using client management software
• Address patient concerns by providing clear, appropriate solutions to enhance satisfaction
• Respond promptly to phone and email booking requests to secure appointments
• Maintain clinic cleanliness to ensure a safe and welcoming environment
• Assist the center manager with inventory management, stocktaking, and bookkeeping tasks
• Perform ad-hoc duties as assigned to support clinic operations

Required competencies and certifications

• Good working knowledge of Microsoft Word and Excel
• Good communication and interpersonal skills
• Organised, responsible and able to work independently
• Customer-service oriented with a pleasant and professional manner
• Previous experience in clinic, healthcare or administrative work will be an advantage

Preferred competencies and qualifications

Nitec, Certificate in Office Skills, NTC Grade 2 or equivalent

Other Information

Benefits:

• Medical coverage including hospital insurance and outpatient benefits
• Training and professional development opportunities
• Opportunities to be involved in an established physiotherapy and healthcare education environment

Tell employers what skills you have

reports on spreadsheets
Administrative Work
Clinical Support Duties and Procedures
Medical Appointments
Patient Management
Patient Enquiries
Inventory Management
Stock Taking
Improve Customer-Satisfaction
Cashiering
Appointment Scheduling