Business Risk & Controls Analyst - Investment Suitability Controls | Private Banking

Roles & Responsibilities

Job Description - Investment suitability QA controls testing focus

As a member of Private Bank Business Risk & Control Management (BRCM) team, you will play an important role in exercising risk oversight over front office activities through quality assurance checks across Anti-Fraud and Suitability.

Specifically, this role will focus on conducting quality assurance through regular/thematic testing and ongoing post transaction reviews. You may be required to drive risk and control initiatives across Private Bank to implement new regulatory requirements or controls enhancement.

This role entails:

• Post trade surveillance (tape listening, email surveillance) for client accounts.

• Develop subject matter expertise on investment products and related regulatory requirements and Front office controls (e.g. Investment Suitability / Anti-Fraud).

• Identify root causes and propose corrective actions to regularise process related exceptions.

• Interact with Front Office staff to provide testing results, analyse disputes and conduct reassessments whenever necessary.

• Participates in discussions with business and risk partners on risk/process issues (e.g. Compliance, COO functions, Internal/External Audit).

• Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.

• Provide sound and pragmatic risk advisory to Front Office and support function for initiatives/activities and project

Client-Provided Requirements

• Preference for 2 – 3 years experience in Sales Ops Quality Assurance (QA) / controls testing or surveillance function. Fresh graduates with strong aptitude for Risk & Controls within Private Banking are also welcome to apply.

• The candidate will spend most of their time on anti-fraud controls, such as post-trade surveillance, tape listening, email surveillance, identifying suspicious activity, reviewing exceptions, and supporting fraud-related risk reviews.

• Open To candidates with Prior experience in adjacent functions, such as banking compliance, AML transaction monitoring, or KYC

• The candidate must have strong reporting & controls testing experience: Using Excel and able to prepare reports, track testing results, consolidate findings, analyze data, and present control/testing outcomes clearly. They will also handle part of the investment suitability work, which involves checking whether investment products or transactions are appropriate for the client based on their profile, risk appetite, knowledge, objectives, and regulatory requirements.

• Good knowledge of front office processes and internal controls within a private bank set-up

• Team player, partnering with other colleagues to achieve a common goal

• Proven ability to balance business needs and controls requirements

• Independent, able to work under pressure and deliver testing results

• Effective communication and analytical skills; and has demonstrated the ability to work effectively with all levels within the organization

• Knowledge of Excel with reporting experience

Recruiter Comments On The Role (Note: Unofficial recruiter comments; not client-provided)

• Nature of Role: Review recorded calls, emails and client/account activities of front-office staff to identify potential non-compliance, suspicious activity, risky client handling or control breaches. Where issues are identified, propose corrective actions and professionally reassess or defend findings if disputed. Exposure to transaction monitoring, trade monitoring, controls testing and voice log reviews is helpful.

• • Investment Suitability QA: Main focus is on investment suitability and sales conduct reviews through voice log / tape surveillance, email reviews and post-trade checks. The candidate assesses whether Private Bankers / Relationship Managers have followed the required suitability and sales-control processes when recommending or executing investment transactions for clients.
  • Suitability Checks: Reviews may include whether the investment is appropriate for the client based on their risk profile, investment objectives, product knowledge/experience, financial situation and regulatory requirements.
  • Sales Conduct Reviews: Candidate may check whether the Relationship Manager properly disclosed important information such as product risks, investment concentration, risk mismatch, pricing, trade volume and other key transaction details. Potential missing disclosures, unsuitable transactions or sales-conduct issues should be identified and documented.

Tell employers what skills you have

Test Reporting
Data Analysis
Regulatory Compliance
Collaboration
Investment Analysis
Risk Appetite and Goals Setting
Report Preparation
Banking Compliance
Know Your Client - KYC
Project Planning
Interpret Business Needs
IT knowledge
Fraud Prevention
Front Office Operations
Work Under Pressure
Team Player