Admin Assistant

Roles & Responsibilities

Key Responsibilities

• Manage and organise schedules, appointments, and reminders to ensure smooth daily operations
• Review and process documentation with a high level of accuracy and attention to detail
• Maintain well-organised filing systems (digital and physical) for easy retrieval and compliance purposes
• Manage email correspondence in a timely and professional manner
• Coordinate appointments and follow up on client matters
• Support preparation and submission of documentation in accordance with internal and regulatory requirements
• Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups
• Provide general administrative and personal support, and handle ad-hoc duties as assigned

Performance Expectations

• Accuracy: Able to complete tasks with minimal errors and strong attention to detail
• Responsiveness: Emails and client enquiries to be attended to within 1–3 working days
• Efficiency: Able to manage and complete tasks within stipulated timelines
• Ownership: Proactive and takes initiative to follow up on pending matters without constant supervision
• Organisation: Maintains clear, structured, and up-to-date records

Requirements

• Minimum GCE ‘O’ Level / Diploma in any discipline
• Prior experience in administrative or personal assistant roles is preferred
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Strong organisational skills and ability to multitask effectively
• Good communication skills (written and verbal)
• Proactive, takes initiative, and able to work independently

Language Requirement

• This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs.

Work Environment

• 5-day work week
• Office-based role in Singapore
• Training and guidance will be provided

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Administrative Work
Punctual
Information Technology
English
Project Management
Attention to Detail
Time Management
Administrative Support
Customer Satisfaction
Customer Service
Initiative
Compliance Duties
Able To Work Independently
Management