Veterinary Receptionist

Roles & Responsibilities

Company Overview

Advanced VetCare Veterinary Clinic is a leading provider of veterinary services in Bedok East and Central Region, delivering exceptional patient care and client service with a dedicated team passionate about animal welfare.

Job Summary

Join Advanced VetCare Veterinary Centre as a Veterinary Receptionist to deliver excellent client service and support smooth clinic operations in a full-time role based in Bedok.

Responsibilities

• Greet clients and patients warmly and professionally to create a welcoming clinic atmosphere
• Manage client check-ins efficiently to ensure smooth appointment flow
• Schedule appointments accurately to optimize veterinary team availability
• Process payments promptly and accurately to maintain financial records
• Answer incoming phone calls and respond to client inquiries clearly and helpfully
• Maintain and update accurate patient records and client information for effective case management
• Assist with administrative tasks to support daily veterinary operations
• Uphold high customer service standards to contribute to a positive clinic environment

Preferred competencies and qualifications

• Experience in customer service or administrative roles, preferably in healthcare or veterinary settings
• Strong communication and interpersonal skills to provide exceptional client care
• Excellent organisational skills with attention to detail to manage clinic tasks effectively
• Basic computer proficiency and ability to learn new software systems quickly
• Genuine passion for animal welfare and commitment to supporting the veterinary team

Other Information

Benefits

• Ongoing training and development programs
• Discounted veterinary services for employees’ pets
• Collaborative and team-oriented workplace culture

Tell employers what skills you have

Animal Care
Veterinary
Administrative Work
Literacy
Patient Record System
Accurate Payments
Administration
Answering Telephones
RESPOND TO CLIENTS
Veterinary Nursing
Data Entry
Greeting Clients
Public Relations
Customer Oriented
Administrative Support
Customer Service
Customer Service Excellence
Scheduling
Appointment Scheduling
Able To Work Independently