Full-time Customer Service Officer

Roles & Responsibilities

At LCentral, we believe that learning should happen in a positive and cheerful space — and that includes our workplace too. We are looking for friendly, motivated individuals to be the welcoming face of our centre and support our daily operations.

(Perfect opportunity for students or anyone looking to build valuable customer service experience!)

What You’ll Do

• Be the first point of contact for parents, students, and visitors — offering friendly assistance and clear information about our programmes and schedules.
  
• Support student enrolments, registration paperwork, and payments.
  
• Manage phone calls, emails, and bookings promptly and professionally.
  
• Assist with centre operations such as filing, data entry, and general admin tasks.
  
• Keep our reception and common areas tidy, welcoming, and organised.
  

Why You’ll Love Working Here

• Positive work culture → We believe in teamwork, kindness, and good vibes at work.
  
• Air-conditioned comfort → Stay cool indoors (though you might want a jacket sometimes!).
  
• Hands-on learning → Pick up practical skills in customer service, operations, and people management.
  
• Fair pay, no gimmicks → We value your time and commitment and compensate fairly.
  

Work Hours & Pay

• Weekdays (Monday – Friday): 1:00 PM – 9:00 PM
  
• Weekends (Saturday & Sunday): 8:45 AM – 6:30 PM

Commitment Requirement:

• Able to commit for a minimum of 1 year
  
• Weekend availability (both Saturday & Sunday) is preferred

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Entry
assisting visitors
Dealing With Students
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
People Management