Sales Administrator
Roles & Responsibilities
Job Description
We are looking for a Sales Administrator to provide administrative and operational support to the sales team and ensure accurate and timely processing of customer orders and documentation.
Key Responsibilities
Prepare quotations, sales orders and other sales-related documentation.
Process customer orders accurately and follow through until completion.
Coordinate with customers regarding orders, requirements and delivery arrangements.
Liaise with Sales, Operations, Warehouse and Finance teams on order fulfilment.
Maintain accurate customer, quotation and sales order records.
Assist with invoicing and supporting documentation.
Follow up on outstanding customer documents and administrative requirements.
Respond to customer enquiries professionally and promptly.
Prepare sales reports and administrative schedules.
Maintain proper filing and documentation.
Provide general administrative support to the sales team.
Carry out other related duties as assigned.
Requirements
Relevant experience in sales administration, customer service or administrative support preferred.
Good written and verbal communication skills.
Proficient in Microsoft Office, particularly Excel and Outlook.
Detail-oriented and organised.
Able to manage multiple orders, priorities and deadlines.
Experience using ERP or accounting systems will be advantageous.
Experience with Microsoft Dynamics 365 Business Central will be an advantage.
Skills
Sales Administration • Order Processing • Customer Service • Quotations • Sales Orders • Microsoft Excel • ERP Systems • Documentation • Customer Coordination • Administrative SupportJob Description
We are looking for a Sales Administrator to provide administrative and operational support to the sales team and ensure accurate and timely processing of customer orders and documentation.
Key Responsibilities
Prepare quotations, sales orders and other sales-related documentation.
Process customer orders accurately and follow through until completion.
Coordinate with customers regarding orders, requirements and delivery arrangements.
Liaise with Sales, Operations, Warehouse and Finance teams on order fulfilment.
Maintain accurate customer, quotation and sales order records.
Assist with invoicing and supporting documentation.
Follow up on outstanding customer documents and administrative requirements.
Respond to customer enquiries professionally and promptly.
Prepare sales reports and administrative schedules.
Maintain proper filing and documentation.
Provide general administrative support to the sales team.
Carry out other related duties as assigned.
Requirements
Relevant experience in sales administration, customer service or administrative support preferred.
Good written and verbal communication skills.
Proficient in Microsoft Office, particularly Excel and Outlook.
Detail-oriented and organised.
Able to manage multiple orders, priorities and deadlines.
Experience using ERP or accounting systems will be advantageous.
Experience with Microsoft Dynamics 365 Business Central will be an advantage.
Skills
Sales Administration • Order Processing • Customer Service • Quotations • Sales Orders • Microsoft Excel • ERP Systems • Documentation • Customer Coordination • Administrative Support
Tell employers what skills you have
Written and Verbal Communication Abilities
Business Requirements Document
sales support materials
Quotation Management
Detail Oriented
ERP
Invoicing
support sales managers
Order Processing
Accounting System
Liaise With Sales and Marketing
Microsoft Dynamics 365
Order Management
Customer Service
Microsoft Outlook