MANAGEMENT TRAINEE

GOLDEN CAFE FOODS PTE. LTD. • D15 Joo Chiat, Katong, Amber Road, SG

17 days ago

Job description

Roles & Responsibilities

Key Responsibilities

· Support ground operations across multiple F&B stalls, including daily opening and closing procedures, cleanliness and compliance with hygiene standards.

· Monitor and coordinate stall operators' performance, ensuring adherence to house rules, safety regulations, and service expectations.

· Assist in stall allocation, onboarding and exit processes for new and existing vendors.

· Work closely with operations managers and outsourced vendors to ensure smooth day-to-day operations and quick resolution of on-site issues.

· Handle customer feedback and complaints in a professional and timely manner; propose solutions and escalate complex cases when necessary.

· Prepare shift rosters and duty assignments to support manpower needs during peak and off-peak periods.

· Track sales trends, footfall patterns and stall performance through daily reports; support the management team in analysing data to improve operations.

· Support periodic audits and compliance checks, including food hygiene inspections and internal SOP reviews.

· Coordinate with external contractors and suppliers (e.g., pest control, equipment servicing) to maintain operational standards.

· Assist in marketing or promotional activities such as festive events, loyalty programmes, or seasonal campaigns at assigned sites.

· Participate in training and development sessions to build leadership, problem-solving, and people management skills.

· Perform other duties as assigned by the management.

Requirements

· Minimum Bachelor’s Degree in any discipline.

· Strong willingness to learn and grow in the F&B industry.

· Proficient in English and Mandarin (to liaise with Mandarin-speaking colleagues).

· Comfortable with working 6 days a week, including weekends and public holidays

· Good communication and interpersonal skills.

· Proficient in Microsoft Office (Excel, Word, PowerPoint).

Tell employers what skills you have

Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Marketing
Reliable
Microsoft Word
Customer Service
People Management
Hospitality

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