Shipping Specialist

Roles & Responsibilities

Key Responsibilities:

Regulatory Compliance and Updates:

• Stay up-to-date with changes in customs laws and regulations, advising internal teams on any impact to operations.
• Conduct regular audits of shipping and customs procedures, implementing corrective actions when necessary to maintain compliance.

Customs Documentation and Compliance:

• Perform tariff classification and ensure correct customs documentation for all imports and exports.
• Submit necessary import/export permits via TradeNet/Crimsonlogic and liaise with customs brokers to ensure timely and accurate customs clearance.
• Manage the application of Strategic Goods permits for dual-use products.

Shipment Handling and Packaging:

• Ensure all incoming and outgoing shipments are properly packaged, labelled, and ready for dispatch according to company and regulatory standards.
• Coordinate with warehouse staff to manage the physical handling of goods, ensuring safe and secure packaging of products.
• Collaboration with Internal and External Teams
• Work closely with logistics, finance, and other departments to ensure smooth operations and compliance with customs requirements.
• Collaborate with customs brokers, freight forwarders, and other third-party service providers to ensure accurate and timely processing of shipments.

Shipping Tracking and Monitoring:

• Track all shipments from initiation to delivery, resolving any issues or delays promptly.
• Ensure proper record-keeping of shipping documentation and GST permits for monthly submissions and claims.

Customs-related Audits and Record Keeping:

• Maintain accurate and updated records of all customs-related activities and documentation, ensuring proper audit trails.
• Perform regular internal audits to identify areas of improvement in customs processes and work on corrective actions.

Cost Management:

• Review of freight cost, packing material cost and all cost related to Logistic
• Cost tracking, Uploading and Analysis
• Vendor Billing Management
• Freight cost uploading into system

Ad-hoc Tasks:

• Any other tasks or project assigned by superior

Qualifications:

• Degree with major in Supply Chain or other Business-related studies
• Having SC401 customs declarant certification is a plus • 3-5 years of experience in shipping, logistics, and customs affairs or related fields, are considered.
• Experience working with customs brokers, freight forwarders, and third-party logistics providers is preferred.
• Experience in handling import/export shipments, packaging, and customs clearance.
• Familiarity with TradeNet/Crimsonlogic platforms for permit applications.
• Demonstrated strong communication and negotiation skills, with solid data analysis capabilities to support decision-making.
• Fluent in English and Mandarin, with the ability to effectively collaborate with cross-border teams, particularly with stakeholders in China.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint), with strong capability in data handling, reporting, and presentation.
• A collaborative team player with a proactive, solution-oriented mindset; adaptable to dynamic environments and willing to take on additional responsibilities or role rotations.
• Open to continuous learning and capable of adopting advanced technologies and practices, including AI, automation, compliance frameworks, and customs regulations.

This role would be fully onsite.

Tell employers what skills you have

Negotiation
Data Reports
Liaising with cross functional teams
Data Handling
Customs Brokerage
Dealer Network Development
Customs Management
Business Studies
Freight Forwarding
Project Management
Packaging
Shipping Management
Data-Driven Decision Making
Reporting
Team Player