CUSTOMER SERVICE EXECUTIVE | MNC | UP TO $4,500 #HMS
Roles & Responsibilities
✈️ CUSTOMER SERVICE EXECUTIVE | MNC | UP TO $4,500
📍 Loyang Lane
💰 Basic up to $4,500/month
🎁 13th Month + Variable Bonus
⭐ Average VB: 2 months | Historical payout over the past 5 years: approx. 4–4.5 months
🕢 7.30am–4.48pm
🚌 Company Transport Available
Great opportunity to join an established MNC supporting customer accounts, sales orders, repair quotations and order fulfilment in a technical / engineering environment.
Key Responsibilities
• Process sales orders, amendments and engineering changes accurately in the ERP system
• Prepare customer repair quotations and follow up on approvals to support sales targets
• Provide regular updates to customers on repair / parts status through weekly and customised reports
• Monitor customer orders and business activities through to completion
• Coordinate with internal departments to resolve issues, expedite orders and manage shipment schedules
• Handle customer enquiries and maintain strong customer relationships
• Maintain customer profiles, master pricing and product repair pricing in the ERP system
• Prepare and update Repair Capability Listings / Catalogues
• Review purchase orders and contracts, resolve discrepancies and ensure PO requirements are met
• Support customer RFQ processes and financial modelling activities
• Prepare departmental reports for management review
• Drive continuous improvement initiatives to enhance customer service processes
• Provide backup support within the Customer Service team
🚌 Company transport: Pick-up arrangements available from selected MRT / locations including Tampines, Pasir Ris, Sengkang and Kranji, subject to designated routes.
📩 Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
Tell employers what skills you have
Product Costing and Pricing
Interdepartmental Communication
Service Improvement
Customer Support Process
Repair Work
Product Catalogues
Analyzing ERP Software
Order Processing
Status Reporting
Sales Order Management
Management Reporting
Raising Purchase Orders
Customer Facing Support
RFQ Management
Customer Service
Handle Customer Enquires