Customer Service on Logistics admin executive

Roles & Responsibilities

Company Overview

Founded in 1980, Cristofori Music is Singapore’s premier music education and instrument retailer. With an established network of 37 outlets island-wide, our HQ provides the essential backbone for our operations.

Job Summary

Are you energetic, detail-oriented, and keen to kickstart a dynamic career in e-commerce and logistics operations? We are looking for a enthusiastic Customer Service& Logistics Executive to join us.

In this role, you will be the vital bridge between our end customers, marketing channel operations, and warehouse/fulfillment teams. If you love problem-solving, working in a fast-paced environment, and making sure orders flow seamlessly from checkout to doorstep, this role is for you!

Job Description

• Support the sales team with customer service, simple invoices, follow-up sales leads, and updating inventory systems.
• Maintain and update inventory logs using internal software applications and system to track stock flow and support operational needs
• Process daily e-commerce across various platforms, ensuring accurate data entry and timely dispatch.
• Arrange stock, manage customer pre-orders, coordinate delivery and piano shifting assignments
• Respond promptly to customer inquiries via livechat, email, phone, or messaging apps regarding order status, delivery updates, product details, and returns/exchanges.
• Create social media content and assist with product listings on assigned platforms to support marketing efforts

Job Requirements:

• Knowledge of google workspace and customer service skills. Experience with e-commerce platforms (e.g., Carousell, Shopee etc.) or inventory systems is a bonus.
• Organizational skills with attention to detail for accurate record-keeping and stock handling
• A team player who brings positive energy to workplace
• Effective communication skills and customer service / logistics / marketing activities

Remunerations:

• Starting Monthly Salary: $3,000 - $4000 inclusive of allowances up to $500
• 5 day-work week, Monday to Friday, 8:30 AM – 6.00 PM
• Fringe benefits include medical benefits, insurance coverage, free music course etc.

Working Locations

Blk 3014, Bedok Industrial Park E,#02-2150, Singapore 489980 (Nearest MRT: Tanah Merah, Simei, Tampines West)

Your career growth start here. Apply now!

Tell employers what skills you have

Google Workspace
Sales Support
Organisational Skills
Listings
communicating with Dispatch
Produce Invoices
Logistics
Product Information
Messaging Services
Marketing Activities
Email
Team Player
Customer Service
Inventory Reporting
Stock Ordering