Contract Order Fulfillment Administrator (Medical / Optical) #HJO

Roles & Responsibilities

Job Responsibilities:

• Process customer orders accurately and efficiently while ensuring compliance with established procedures and service level agreements .
• Verify order details, including product availability, pricing, customer information, and shipping requirements.
• Monitor order status and update records accurately within the Order Management System.
• Coordinate closely with Customer Service, Warehouse, and Logistics teams to ensure timely order fulfilment and delivery.
• Investigate and resolve routine order discrepancies, escalating complex issues when required.
• Support inventory reconciliation, order verification, and operational accuracy.
• Assist in coordinating logistics and warehouse operations to ensure seamless daily operations.
• Participate in cross-functional training across order processing, warehouse operations, and logistics to support business continuity.
• Perform other administrative and operational duties as assigned.

Requirements:

• Diploma or Degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related discipline.
• Prior experience in order processing, order fulfilment, customer service, logistics, or supply chain operations is preferred.
• Familiarity with Order Management Systems (OMS), SAP, or ERP systems is an advantage.

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA Licence No. 99C4599

Tell employers what skills you have

order and logistics management
Business Administration
Order Fulfilment
Informing Customers
Warehouse Operations
Service Level Agreement
Operations Management
Logistics
Team Problem Solving
Order Management System
Order Processing
order confirmation
Operations/Logistics Management
resolve order related issues
Enterprise Resource Planning System (ERP)
Operations & Supply Chain