Technical Representative, Avionics - Customer Response Center (Aerospace)

Roles & Responsibilities

BOMBARDIER

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

In your role, you will:

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

Qualifications

As our ideal candidate,

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express (candidates with avionics technical knowledge on other Bombardier products will also be considered)
• You have a minimum of five (5) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English communication skills to liaise with French-speaking clients. (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments at short notice
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.

Tell employers what skills you have

Avionics
Preventive Maintenance
Troubleshooting
Architectural Patterns
Technical Customer Support
Aircraft Systems
Team Spirit
Aircraft
Technical Guidance
Mechanical Engineering
Aviation Maintenance